Cancellation and Refund Policy

Effective Date: [Insert Date]

Overview

At Nimantran Patram, we are committed to ensuring customer satisfaction. This Cancellation and Refund Policy explains the terms under which cancellations and refunds are applicable for our services.

Cancellation Policy

Users can cancel their e-invitation order under the following conditions:

Cancellation requests must be made within [Insert Time Frame, e.g., 24 hours] of placing the order.
If the e-card creation process has already begun or the e-card has been delivered, cancellation will not be allowed.
Cancellations can be requested by contacting our support team at [Insert Contact Email or Phone].

Refund Policy

Refunds will be processed under the following conditions:

If the order is canceled within the eligible time frame, a full refund (minus any transaction fees) will be issued.
Once the e-card has been delivered, no refunds will be provided as our service is digital and non-reversible.
Refunds may take [Insert Time Frame, e.g., 5-7 business days] to process and appear in your account.

Non-Refundable Scenarios

Refunds will not be issued under the following circumstances:

If the cancellation request is made after the e-card has been created or delivered.
For any errors or omissions in the data provided by the user.
If the user changes their mind after the design has been finalized.

How to Request a Refund

To request a refund, please contact us with the following details:

Your order ID or transaction ID.
Reason for the refund request.
Any supporting documents or screenshots (if applicable).

Changes to This Policy

We may update this Cancellation and Refund Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions or concerns about this policy, please contact us at:

- Email: [Insert Email Address]
- Phone: [Insert Phone Number]